Our Mission

Our Mission is to achieve excellence in the formulation and implementation of Customs initiatives. These initiatives are aimed at :

  • Realizing the revenues in a fair, equitable and efficient manner
  • Administering the Government's economic, tariff and trade policies with a practical and pragmatic approach
  • Facilitating trade and industry by streamlining and simplifying Customs processes and helping Indian business to enhance its competitiveness
  • Creating a climate for voluntary compliance by providing guidance and building mutual trust
  • Combating revenue evasion, commercial frauds and social menace in an effective manner

Our Commitment

We shall carry out our tasks with

  • Integrity and judiciousness
  • Courtesy and understanding
  • Objectivity and transparency
  • Promptness and efficiency

We shall encourage and assist voluntary tax compliance by our clients.

Our Strategy

To achieve our mission, we would focus on-

  • Enhancing the use of Information Technology
  • Streamlining Customs procedures
  • Encouraging voluntary compliance
  • Evolving cooperative initiatives
  • Assisting in the formulation of Tariff Policies
  • Combating revenue evasion, commercial frauds and social menace effectively
  • Measuring conformance to service delivery standards
  • Developing professionalism and responsibility